1. Services

We provide residential and commercial cleaning based on the service chosen by the customer.
Service availability may vary depending on schedule and location.

2. Booking

• Bookings can be made through our website, phone, or WhatsApp.

• Please provide correct address and contact details.

• Appointment times may shift slightly due to traffic or delays.

3. Payments

• Payments must be made on the day of service unless agreed otherwise.

• Prices may change depending on the size, condition, or extra requests.

• Additional costs may apply for heavily soiled areas or special cleaning needs.

4. Cancellations

• Cancellations or rescheduling must be made 24 hours before the appointment.

• Same-day cancellations may result in a small fee.

5. Customer Responsibilities

Customers must:

• Provide access to the property

• Secure valuables

• Inform us of pets, alarms, or special instructions

We are not responsible for pre-existing damage, unstable furniture, or unsafe areas.

6. Satisfaction Guarantee

If something wasn’t cleaned properly, contact us within 24 hours and we will re-clean the area for free.

7. Damage

If our staff accidentally damages something, notify us within 24 hours.
We may repair, replace, or offer compensation depending on the situation.

8. Right to Refuse Service

We may refuse or stop service if:

• The environment is unsafe

• The customer is rude or abusive

• Payment issues occur

9. Legal

These terms follow the laws of USA.